Community module
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10-28-2024 03:41 PM
Hello,
I have an interesting issue within the communities module. I have a business rule on the
kb_social_qa_question table. After insert into that table, a programatically generated response is created and inserted into the kb_social_qa_answer table. I have copied to logic from the CommunityContentDao script include to post the answer.
Everything works as expected except that the answer does not show up as a reply under the question asked. If I were to click the reply button under the question and write a response, it shows up and the record gets entered into the kb_social_qa_answer table as expected. But the answer generated by the BR does not.
However, if I go into the backend, find the answer in the kb_social_qa_answer table that the BR generated and mark it "Accepted". It shows up without a hitch.
Does anyone know what I am missing? Is there some sort of UI policy I am missing?
I have admin in communities and confirmed the business rule creates the answer with me as the user. Also when I run the script tracer, there are no business rules stopping any process.
Everything works as expected except that the answer does not show up as a reply under the question asked. If I were to click the reply button under the question and write a response, it shows up and the record gets entered into the kb_social_qa_answer table as expected. But the answer generated by the BR does not.
However, if I go into the backend, find the answer in the kb_social_qa_answer table that the BR generated and mark it "Accepted". It shows up without a hitch.
Does anyone know what I am missing? Is there some sort of UI policy I am missing?
I have admin in communities and confirmed the business rule creates the answer with me as the user. Also when I run the script tracer, there are no business rules stopping any process.
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