- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2023 11:30 PM
A a service desk , i want to log history of change in fields in incident form's activity log so that i can checked activity logs when these fields are changed. How can i achieve this in servicenow?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2023 11:42 PM
Hi @harver31 ,
In incident for open any record and click on filter and configure field and add which you want to see in history of field in activity by clicking on configure available fields
Add fields from left to right and save to show in activity
Please mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2023 11:42 PM
Hi @harver31 ,
In incident for open any record and click on filter and configure field and add which you want to see in history of field in activity by clicking on configure available fields
Add fields from left to right and save to show in activity
Please mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2023 11:54 PM
Thank You So much @Anand Kumar P