Create a request for changing user department

[giuseppefalcone]

Hello All, 

I need to create a request in Employee Center in which by selecting an user, it is possible to send a request to change department. 

Only the department Head can approve it.

Sorry for that, but i'm new in ServiceNow. I don't think it's a difficult task, but i don't really understand how insert a request and find it in Employee Center and how exactly create a Flow.

Thank you for trying to help me.

[Saurabh Gupta]

Hi @giuseppefalcone 
You can create a catalog item and add the department head as approver using flow.

[Dr Atul G- LNG · Accepted solution]

Hi @giuseppefalcone 

Here is the process and lines

https://youtu.be/JN2wVxkAbOg

Goto Maintain item

Select the catalog and Cartegory

Add the variables if required

Save

Create a flow

and Add the sub flow Departments head approval

Map the flow in catalog item