Create a task with the flow designer
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‎07-11-2023 03:34 PM
I have a record producer that once submitted needs to create some tasks/forms (depending on some variables) to be assigned to another user. Example: Requester submits the record producer, if a variable is true a task will be created and assigned to the approver/fulfiller.
The task needs to have custom fields so I thought of creating a new table and set the "Extends Table" field to "Task".
How do I go about using the Flow Designer Action? As action I can find only the "Create Catalog Task", not my custom table.
Be patient, I'm new to ServiceNow 😅
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‎07-17-2023 05:41 PM - edited ‎07-17-2023 05:41 PM
Hi,
From what I understand, if a certain 'variable' == true, you need to trigger a flow to create a task on the custom table which, I assume, must have been configured separately.
You can trigger your flow based on conditions, and use the Create Record action to create the task on the table of your choosing. It also allows you to set the fields as per your requirement like Assignment Group or User
Regards,
RN