Create event action in flow designer

Nolan4
Tera Contributor

Hi,

 

Using the create record action in flow designer I am trying to create a record in sysevent table. PFA.

The event state is error and hence the notification is not getting triggered. Can someone assist on this as I have not worked on creating an event like this from a flow designer.

1 ACCEPTED SOLUTION

You can write email script in notification to add user in cc.

 

If that is not possible in your scenario then you can write your custom action to trigger event as mentioned in below article Fire an event via Flow 

 

OR  you can call workflow from your flow designer, via workflow you can fire event and pass param1 to use as CC.

 

Please mark answer as Correct or Helpful based on impact.

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP

View solution in original post

7 REPLIES 7

Abhijit4
Mega Sage

What is your primary requirement? To trigger notification? if that is the case then you can just trigger notification via flow designer? What is the need to create record in sysevent table.

 

Please mark answer as Correct or Helpful based on impact.

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP

Nolan4
Tera Contributor

I need to add cc that's why.

You can write email script in notification to add user in cc.

 

If that is not possible in your scenario then you can write your custom action to trigger event as mentioned in below article Fire an event via Flow 

 

OR  you can call workflow from your flow designer, via workflow you can fire event and pass param1 to use as CC.

 

Please mark answer as Correct or Helpful based on impact.

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP

Nolan4
Tera Contributor

Thanks. Writing email script in notification and then trigger directly through FD action helped my cause.