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12-16-2022 05:01 AM
Hi,
Using the create record action in flow designer I am trying to create a record in sysevent table. PFA.
The event state is error and hence the notification is not getting triggered. Can someone assist on this as I have not worked on creating an event like this from a flow designer.
Solved! Go to Solution.
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12-16-2022 05:50 AM
You can write email script in notification to add user in cc.
If that is not possible in your scenario then you can write your custom action to trigger event as mentioned in below article Fire an event via Flow
OR you can call workflow from your flow designer, via workflow you can fire event and pass param1 to use as CC.
Please mark answer as Correct or Helpful based on impact.
Regards,
Abhijit
ServiceNow MVP
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12-16-2022 05:26 AM
What is your primary requirement? To trigger notification? if that is the case then you can just trigger notification via flow designer? What is the need to create record in sysevent table.
Please mark answer as Correct or Helpful based on impact.
Regards,
Abhijit
ServiceNow MVP
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12-16-2022 05:33 AM
I need to add cc that's why.
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12-16-2022 05:50 AM
You can write email script in notification to add user in cc.
If that is not possible in your scenario then you can write your custom action to trigger event as mentioned in below article Fire an event via Flow
OR you can call workflow from your flow designer, via workflow you can fire event and pass param1 to use as CC.
Please mark answer as Correct or Helpful based on impact.
Regards,
Abhijit
ServiceNow MVP
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12-23-2022 04:56 AM
Thanks. Writing email script in notification and then trigger directly through FD action helped my cause.