create incident from catalog item and not from record producer

gm6
Tera Contributor

create incident from catalog item and not from record producer using flow designer or anything that can be possible

 

Thanks,

GM

5 REPLIES 5

MattSN
Mega Sage
Mega Sage

You can create an Incident from Flow Designer, but typically a record producer is the way to go about this. What is your use case?


Example in Flow Designer:

https://www.servicenow.com/community/in-other-news/using-flow-designer-to-create-a-customized-incide...