Create incident when flow errors

[CV1]

Hi All,

Looking for steps to create an incident when a flow errors so that the assignment group is notified that the flow errored. This is an integration flow.

TIA

[Kavita_Bhojane]

Hi @CV1 

1. Enable error handler in flow.

2. Add an action "Create Task"

3. Select table as "Incident" and field values as per your requirement.

Please mark my answer helpful and accept as a solution if it helped 👍✔️

Thanks,
Kavita Bhojane

[Harish KM]

Hi @CV1 the below might give you a idea

https://www.servicenow.com/community/developer-articles/handling-servicenow-flow-errors-with-a-flow/...

[Amit Verma]

Hi @CV1 

You can make use of Error Handler. Refer https://developer.servicenow.com/dev.do#!/learn/courses/utah/app_store_learnv2_flowdesigner_utah_flo...

Inside the error handler, make use of Create Record action to create an incident. Refer https://www.servicenow.com/community/developer-forum/create-incident-using-flow-designer/m-p/1610451

Thanks & Regards

Amit Verma

[Amit Verma]

Hi @CV1 

If my response proved useful and helped you to solve your problem, can you please mark the answer as correct for others to follow.

Thanks & Regards

Amit Verma