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02-04-2025 10:08 PM
Hi
I am making a Catalog Item, and the Item has a Label type variable that should be a clickable Link. On the Catalog Form, there should be a text "Here is the web search page" and when clicked, this text should open the following URL in a new window; https://www.google.co.uk
The challenge is that I do not have Rich Text type variable in my instance. Also, it should not be inside the Help Text bubble, the requirement is that the text should appear like a label and should be a clickable link.
Any suggestions would be helpful.
Regards
Solved! Go to Solution.
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02-04-2025 10:44 PM
label type variable doesn't support link
You can use HTML variable and make it readonly and add static link in that
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-04-2025 10:36 PM - edited 02-04-2025 10:37 PM
Hi @AadityaSahu
Refer below links if you are not able to see Rich Text Type variable
https://www.servicenow.com/community/developer-forum/rich-text-label-not-showing-up/m-p/2129890
Thanks and Regards
Amit Verma
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02-04-2025 10:44 PM
label type variable doesn't support link
You can use HTML variable and make it readonly and add static link in that
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 08:27 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader