Creating a link on the Catalog Form

AadityaSahu
Tera Contributor

Hi

I am making a Catalog Item, and the Item has a Label type variable that should be a clickable Link. On the Catalog Form, there should be a text "Here is the web search page" and when clicked, this text should open the following URL in a new window; https://www.google.co.uk

The challenge is that I do not have Rich Text type variable in my instance. Also, it should not be inside the Help Text bubble, the requirement is that the text should appear like a label and should be a clickable link.

 

Any suggestions would be helpful.

Regards

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@AadityaSahu 

label type variable doesn't support link

You can use HTML variable and make it readonly and add static link in that

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Amit Verma
Kilo Patron
Kilo Patron

Hi @AadityaSahu 

 

Refer below links if you are not able to see Rich Text Type variable 

https://www.servicenow.com/community/developer-forum/catalog-item-variable-rich-text-label/m-p/17599...

https://www.servicenow.com/community/developer-forum/rich-text-label-not-showing-up/m-p/2129890

 

Thanks and Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

Ankur Bawiskar
Tera Patron
Tera Patron

@AadityaSahu 

label type variable doesn't support link

You can use HTML variable and make it readonly and add static link in that

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@AadityaSahu 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader