Creating a nested UI policy causes problems when the parent ui policy changes
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05-06-2024 02:45 AM
Hello,
I have a problem with UI policies.
Let me explain.
1. My first UI policy: If you choose purchase info, an additional field becomes visible:
2. This field is called Request Type:
3. I have another UI policy: if the user chooses Update, an additional field becomes visible called Update Type:
Now, if I change the Purchase info, Request Type is cleared but Update Type is still there.
Is there easy way to prevent this from happening? When the Request Type is modified via the first UI Policy, the second UI Policy on Request Type should also be triggered and Update Type should become invisible.
Any suggestions?
Thanks.
Best,
Firat
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05-06-2024 03:08 AM
I think in 2nd UI policy you can make reverse if false checkbox true so that whenever it does'nt satisfy condition it will make mandatory false and visible false
Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.
Thanks

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05-06-2024 03:24 AM
Hi,
From 1st UI policy open the UI policy action and check the checkbox called 'Clear the field value'.
Thanks.
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05-06-2024 04:02 AM
That's already the case but it does not help unfortunately.
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05-06-2024 04:17 AM
Hi,
Could you please share the screenshot of UI policy action.
And what type of variables are those.