Creating direct link to catalog

[athavichith]

We have users that are on a different domain. To login to our portal, they use this paramter,

/login_with_sso.do?glide_sso_id=[sys_id]

What they are asking is a direct link to one of catalog, on this parameter

/esc?id=emp_taxonomy_topic&topic_id=[sys_id]

Is that achievable? 

[Ankur Bawiskar]

@athavichith 

how are they getting the link? via email?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[athavichith]

they have a intranet page and have links to our portal. 

[ayla74108]

Got it 👍 — if you don’t want to touch any code, you can still achieve this with out-of-the-box ServiceNow features:

Copy the catalog item link

Go to the Service Portal → open the catalog item or topic you want.

Copy the full URL (it will look like /esc?id=emp_taxonomy_topic&topic_id=xxxxx).

Use Login Redirect

ServiceNow automatically supports a sysparm_redirect_url parameter.

So you just take your SSO login URL and add that catalog link as the redirect.

Example:

https://yourinstance.service-now.com/login_with_sso.do?glide_sso_id=xxxx&sysparm_redirect_url=/esc?i...
No scripting needed

You don’t need custom coding, just combine the two links.

After login, the user will land directly on the catalog page.

👉 Basically, think of it as “Login first → then jump straight to the page you wanted”.

[Rafael Batistot]

Hi @athavichith 

just add &sysparm_uri= with the catalog link after your SSO URL.

https://<instance>.service-now.com/login_with_sso.do?glide_sso_id=<SSO_sys_id>&sysparm_uri=/esc?id=emp_taxonomy_topic&topic_id=<topic_sys_id>