current.UserID ==gs.getUser().isMemberOf(current.assignment_group.toString()) is not working

[SNOW32]

Hello Experts,

I hope you all are doing great. 🙂

I wrote a BR to check the condition if customer added "additional comments" then "State" change into "In Progress" and that customer does not belong to the "Assignment Group". 

I got some scripts from community and tried but its not working.

My Business rule is given below:

When: after (Insert, Update)

answer = (isMemberOfForScopedApp(current.assignment_group)); // Note: standard 'isMemberOf' does not work within Scoped App
function isMemberOfForScopedApp(groupID){
var result = false;
if (groupID != ''){
var userID = gs.getUserID();
var gr = new GlideRecord("sys_user_grmember");
gr.addQuery("group", groupID);
gr.addQuery("user", userID);
gr.query();
if (gr.next()){
result = true;
}

}
return result;
}

if (answer == gs.getUserID() || answer == gs.getUser().getDisplayName())

{
current.state = 2;
current.u_feedbacks_state= 2;
current.update();

}

Any ideas on how this might be able to function?

 Thanks in advance!

Swati

[SNOW32]

Hi Paul,

Yes, Jim's Solution is working.

Thanks for the explanation for "isMemberOf() is available in scope" topic 🙂

Regards,

Swati

[SNOW32]

Much Thanks Jim 🙂

It was helpful.

[Jim Coyne]

I'm glad that worked for you.  The less scripting we do the better.

[SNOW32]

🙂

[SNOW32]

Hi Jim,

I need one more help. I need to send a notification with the same case (if user added additional group but user does not belong to assignment group). And I used the same condition in notification script but unfortunately its not working.

Please refer the screenshot and script below:

 

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */ event) {

var worknotes = current.comments.getJournalEntry(1);

if (worknotes !='' && sys_updated_by!= gs.getUser().isMemberOf(current.assignment_group.getDisplayValue())) {

template.print("Latest Additional Comments:");

template.print(current.comments.getJournalEntry(1));

}

})(current, template, email, email_action, event);

As I am the beginner in coding and scripting. Please provide the solution for the same as well.

Thanks,

Swati