Customer Portal finding widget names and modifying simple text on

[Bret Smith]

I need to change Browse Services text to Request Services

How do i find the widget name and how do i edit the browse services text?

[Abdullah12]

1- Search "portals" in servicenow Application Navigator.

2- Open your portals on which your want to change(in your case "servicehub")

3- Open the homepage record. screenshot attached below

4- On the homepage scroll down and find page header widget

- Change the widget according to your requirements.

If my response seems helpful mark it as helpful/accept . Thank you

[James Chun · Accepted solution]

Hey @Bret Smith,

You should be able to edit the text of the menu via:

1. Navigate to Service Portal > Portals
2. Open your portal record
3. Open the 'Main menu' reference record
4. Under the related list, there are 'Menu Items' records which you can modify

On a side note, you may want to remove the URL from the screenshot above.

Better to be safe than sorry 🙂

Cheers

[Sumanth16]

Hi  @Bret Smith ,

1. Navigate to Service Portal > Menus on the Application Navigator.
2. Open the header menu record that you would like to work with.
3. Scroll down to the Menu Items Related List.
4. Select "Browse Services" and Update Name to "Request Services".

Please refer to below article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0747430

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda

[Bret Smith]

How do I know what header menu record I want to work with?