Customize the "My Requests" widget - add more filters

[Firas Kh]

Hello Experts,

I need to customize the "my requests" widget to add there a new filter in addition to the ootb (open and closed requests) filter. 

the new filter should filter the by the table of the cases (hrc) by the IT cases and the HR cases. in addition need to add the the table of the case in the list it self as as a column.

there is any solution so i can use it in the ootb widget after clone of course?

thanks!

[Community Alums]

Hi @Firas Kh ,

Please go through the steps mentioned:

https://www.servicenow.com/community/developer-articles/multiple-tickets-types-in-single-widget-my-t...

[Firas Kh]

@Community Alums , i need to keep the same widget, but to include inside it's filters more kinds of cases like the in your solution but without inc. just HR cases and IT cases. also i need to add a filter about in the same widget to filter the two types hr and it.. is there anything that can be closer to my request? thanks!

[Peter Bodelier]

Hi @Firas Kh 

That is this:

Define filters for My Requests (servicenow.com)