Data Visualization - Add Data Source - Task table not showing (CSM Dashboard Landing Page)

Community Alums
Not applicable

One of my co-workers is unable to see the Task table when he creates a new data visualization within a dashboard landing page. 

 

I've tried creating a report_on ACL on the Task table but that didn't work.

 

Any suggestions as to why the Task table is not appearing in the Table list within a data visualization?

MichaelColetti_0-1706543858223.png

 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Per HI support, this was resolved in Vancouver Patch 6 and beyond

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Community Alums 

 

Is that user has all access role ?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Community Alums
Not applicable

He has all the roles needed to read from the Task table (i.e. itil, report_user, etc...).

Furthermore, when he creates a new report, he is able to see the Task table from the Table dropdown.  

So something is different with Data Visualizations within CSM Dashboard Landing pages.

very wired 😞 . Try to take out the roles and assign again. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Community Alums
Not applicable

Per HI support, this was resolved in Vancouver Patch 6 and beyond