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01-29-2024 07:58 AM
One of my co-workers is unable to see the Task table when he creates a new data visualization within a dashboard landing page.
I've tried creating a report_on ACL on the Task table but that didn't work.
Any suggestions as to why the Task table is not appearing in the Table list within a data visualization?
Solved! Go to Solution.
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02-21-2024 07:00 AM
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01-29-2024 08:35 AM
Hi @Community Alums
Is that user has all access role ?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-29-2024 08:45 AM
He has all the roles needed to read from the Task table (i.e. itil, report_user, etc...).
Furthermore, when he creates a new report, he is able to see the Task table from the Table dropdown.
So something is different with Data Visualizations within CSM Dashboard Landing pages.
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01-29-2024 08:53 AM
very wired 😞 . Try to take out the roles and assign again.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-21-2024 07:00 AM
Per HI support, this was resolved in Vancouver Patch 6 and beyond