Deactivation of field

[jeevitha3]

Hi All,

        I want to deactivate a custom field and it should not be visible for end users on list layout or on reports lists. But When I made that field inactive, still I could see in list layout and editable. Is there any way to hide it or only way is to delete that field?

Thanks in Advance.

[Swapnil Bhakar1]

Hi Jeevitha,

Follow below steps to remove your field from list layout also:

1. Right click on list layout of your custom table-> Configure-> Click on List Layout.

2. Remove your field which you don't want to show on list layout from selected slush bucket to available slush bucket.

3. Save.

Hope it will help

Regards,

Swapnil

PS: Hit Correct,like or Helpful depending on the response

[jeevitha3]

Hi Swapnil ,

        Thanks for your response. Steps you told is for one time , what if users personalize layout later, it is still available on slushbucket to add in available slushbucket.

[Swapnil Bhakar1]

Hi Jeevitha,

Basically once you deactivated the field then it will not show on list layout. Because once you deactivated the field it will not available in available slush bucket and also not in selected slush bucket.

But still try above steps which i have provided.

Hope it will help

Regards,

Swapnil

PS: Hit Correct,like or Helpful depending on the response

[jeevitha3]

Hi Swapnil,

I tried the steps what you said but still I can see in available slushbucket.

Thanks for your response.

[Swapnil Bhakar1]

Hi Jeevitha,

Its an unexpected behavior because its already fixed in Helsinki.

Currently on which servicenow version you are working?

I think you are not on Helsinki maybe you are using Fuji or Geneva.

Regards,

Swapnil

PS: Hit like, Helpful or Correct depending on the impact of the response