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‎06-09-2015 10:11 AM
I created an application with the Fuji application creator. It created a request and task structure. I was later asked to remove access to the task portion and only leave the main request portion. I hid the links in the nav to the tasks and removed the related lists. The only thing left that points to the Tasks is a UI Action under Related Links called "Add Task." It is inherited from the sm_order table and it is protected/read only. I can't figure out how to make it go away. Obviously, I want to do it in a way that it won't affect the sm_order table or any future applications created.
Any help is appreciated!
Solved! Go to Solution.
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User Interface (UI)
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‎06-18-2015 10:48 AM
I ended up opening a HI ticket for this. My guess was correct - the issue was that the OOB UI Action did not have an action name. The ServiceNow SE modified the OOB action and added a name, which I matched on the created table, and the UI action hid. Thanks for guiding me towards the answer!
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‎06-09-2015 10:37 AM
Can you send a screenshot.
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‎06-09-2015 10:42 AM
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‎06-09-2015 10:58 AM
Can you edit that UI Action or its read only?

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‎06-09-2015 11:21 AM
Hi Larry,
Some application code shipped with the ServiceNow system requires special protection. When an application file has a Read-only protection policy, nobody can modify the related record. Only a ServiceNow employee can alter the protection policy and then modify the application file or its related record. A ServiceNow employee cannot make any changes without changing the policy designation first.
I hope this answers your question.