Disable inherited UI action from Application Creator

llarmeu
Mega Contributor

I created an application with the Fuji application creator. It created a request and task structure. I was later asked to remove access to the task portion and only leave the main request portion. I hid the links in the nav to the tasks and removed the related lists. The only thing left that points to the Tasks is a UI Action under Related Links called "Add Task." It is inherited from the sm_order table and it is protected/read only. I can't figure out how to make it go away. Obviously, I want to do it in a way that it won't affect the sm_order table or any future applications created.

Any help is appreciated!

1 ACCEPTED SOLUTION

llarmeu
Mega Contributor

I ended up opening a HI ticket for this. My guess was correct - the issue was that the OOB UI Action did not have an action name. The ServiceNow SE modified the OOB action and added a name, which I matched on the created table, and the UI action hid. Thanks for guiding me towards the answer!


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9 REPLIES 9

saritha9
Giga Expert

Can you send a screenshot.


llarmeu
Mega Contributor

Sure, here is the link:



addtask.png


and here is the UI Action



uiaction.png


Can you edit that UI Action or its read only?


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Larry,



Some application code shipped with the ServiceNow system requires special protection. When an application file has a Read-only protection policy, nobody can modify the related record. Only a ServiceNow employee can alter the protection policy and then modify the application file or its related record. A ServiceNow employee cannot make any changes without changing the policy designation first.



I hope this answers your question.