Display info message on CSM Portal

Khusi1 · ‎11-16-2022

How to display info message with CASE number after CASE submission.

Mohith Devatte · ‎11-19-2022

Try to print this info message in client controller instead of printing it in server script

try to store your number in a variable like below

server script :

data.number=reqItem.number.toString();

Client Controller :

api.controller=function(spUtil) {
  /* widget controller */
  var c = this;
	spUtil.addInfoMessage('Case Number :'+c.data.number);
};

Hope this helps

MARK MY ANSWER CORRECT IF THIS HELPS YOU

Thanks

Mohith Devatte

View solution in original post

Saurav11 · ‎11-16-2022

Hello

Are you talking about the page where we see the screenshot

There are two ways you can clown the existing widget and add gs.addinfomessage in the server script

OR

Create a new widget and add gs.addinfomessage in the server script and add the new widget on the page

Please mark my answer as correct based on Impact.

Khusi1 · ‎11-18-2022

Thank you for your response.
I tried, but how to display the CASE number with the message current.number is not working.

Saurav11 · ‎11-18-2022

Hello,

current.number will not work as it is on portal not on any table to form. You will have to glide the record. So whenever you submit the record producer you will have the sysid in the url you just need to get the sysid from the url glide the case table and get the number.

Khusi1 · ‎11-18-2022

Yes, its working but showing 3 times. How to fix this