When a user tries to find a retired knowledge article using global search, the retired article still displays in the knowledge homepage.
If a user somehow gets to this page either through saved bookmark or link , and if the article is retired, I would like to display a message that the article is retired so they should not refer this article.
I went to the Kb_view but I am not very comfortable modifying Jellyscript. Is there a way to include the condtion if the current's workflow state is retired, display the message?
How do I do it?
Thanks
