Does is it possible mass update on TASK list view????

Shantharao
Kilo Sage

Hello Experts,

The requirement is the customer will select many sc_task records from the list view and they want to mass update the below fields one time,

One scenario
Assigned to, Work Notes, State

Second Scenario
Work notes, State

Do we require any extensive scripting like UI Page and UI Action or else do we have any simple way?
Thanks

8 REPLIES 8

Mike_R
Kilo Patron
Kilo Patron

You can right click column header and choose one of the update buttons

Mike_R_0-1667501509222.png

 

 

Or you can edit multiple records using list editor

https://docs.servicenow.com/en-US/bundle/tokyo-platform-user-interface/page/use/using-lists/task/t_E...

Hi Mike,
Their requirement is to select multiple tasks in the list view and when they click the mass update list button, a pop window will open and it contains specific fields that need to be filled while submitting,

Any suggestion on this scenario, when I use update all it is been showing entire task form fields

Pretty sure you'll need to create a custom UI Action and UI page for that

Do you have scripting handy for this logic, I am not aware of jelly scripting 
Thanks