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Dot walking field is not working with UI Policy

pramn
Kilo Sage

Team , 

We have dot walked couple of fields on the form , however when we tried to write UI Policy , cant find those in UI actions field .

 

we have dot  walked below fields on the form .

pramn_0-1689249218389.png

when i tried UI action those fields are not shown 

pramn_1-1689249259269.png

Can you please help me with it .

1 ACCEPTED SOLUTION

Hi @pramn ,

 

please remember that a UI policy update client site, hence no dot walking is available. To update in a dot walk relation, you need e.g.  business rule instead.

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@pramn 

did you try expanding the reference field?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur , 

Yes I did but the field was not found .

AndersBGS
Tera Patron
Tera Patron

Hi @pramn ,

 

do you try to write a UI policy or a UI action? Or is it UI policy action that you’re referring to in your description? 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

UI Policy action .