Drop down lists not working in request items

Community Alums · ‎10-06-2015

Hello,

We have upgraded a non production instance to Fuji in order to work out all the bugs and get fixes for things that don't work with the upgrade. We went from Calgary to Fuji.

Once of the issues I have run in to and cannot figure out is why some of the drop down lists have stopped working. Particularly they don't work for a certain role, which points me to ACL's but I have tried everything I can think of and cannot get it to work and allow the dropdowns to populate with the choices.

I have attached screen shots of what I am having issues with. Anyone have any ideas? I am sure it is something simple but I am just not figuring it out.

Community Alums · ‎10-07-2015

ok, got it figured out.

gs.getProperty('glide.sm.default_mode') == 'allow' - This is used with High Security, after reading the Wiki and bashing my head a bit I realized that the upgrade to Fuji did not carry over the High Security plug in. I activated that and retested and now the fields are visible.

Thank you for all of your help, I really appreciate it!

View solution in original post

manikorada · ‎10-06-2015

Kris,

Did you define the Drop menu on the variable or are you getting it from any other table?

Community Alums · ‎10-06-2015

It looks like they are lookups from another table called Choice[sys_choice]

manikorada · ‎10-06-2015

Can you impersonate the user and type sys_choice.list from left nav and see if they are able to see the records

Community Alums · ‎10-06-2015

They cannot see the records, they are removed by security constraints. has to be an ACL right?