Duplicate entries in Worknotes

Vikram3 · ‎08-28-2018

Hi all,

I am using below BR for calculating few time durations in Incident. It is working fine. However this after update BR is giving duplicate entries in worknotes. Please assist me in improvising this BR.

SanjivMeher · ‎08-28-2018

Remove current.update(); at line 26

Since it is a before business rule, the changes you made will be saved automatically. If you use a current.update(), it will update the record twice.

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SanjivMeher · ‎08-28-2018

Remove current.update(); at line 26

Since it is a before business rule, the changes you made will be saved automatically. If you use a current.update(), it will update the record twice.

Please mark this response as correct or helpful if it assisted you with your question.

Vikram3 · ‎08-28-2018

Hi Sanjiv,

This is a after update BR.

Vikram3 · ‎08-28-2018

It is working. I made it as before update and commented line 26. Thanks