Dynamic Default option for Agent Assist Contextual Search workspace.

[Vivek Verma]

Is there a way to set two default options in Agent Assist Contextual Search, such as showing resolved cases for new records and similar knowledge articles for existing records?

[Maik Skoddow · Accepted solution]

Hi @Vivek Verma 

to the best of my knowledge, there is not such an option available OOTB.

Maik