Dynamic Translation Limitations - Apply to detected language or language translated to

[LenaLindel_f]

In the New York release notes on Dynamic Translations API (https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/dynamic-translation/concept/dynamic-translation-overview.html) there is mention of limitation in what languages are not supported: 

"Dynamic Translation APIs do not support the following translations though the corresponding I18N plugins are activated:

• Simplified Chinese Translations (not supported only for Microsoft)
• Traditional Chinese Translations
• Brazilian Portuguese Translations
• French Canada Translations"

My question is - this limitation - does that relate to language detected or the target language(s) to translate to? Hoping that the target language would be dependent on the translation Service rather than the API capability.

[siva_]

Hello Srikar,

Just have a question over here, if what ever the content of the field is being sent to the third party as an input text to get translated , would n't it be completely dependent on the 3rd party that we are integrating with.. 

Thanks,

Siva.

[Z_ Pedro Abreu]

Hi,

This limitation arises from the fact that ServiceNow and Microsoft use different language codes for these languages. For instance Traditional Chinese is known as 'zt' in ServiceNow and 'zh-hant' in the Microsoft translator.

It applies to both the source and target languages.

You can try to go around this limitation by changing the language code when invoking the translation API.

Hope this helps,

Regards

José Pedro Abreu

[Rene Dugas]

This question was asked for New York release.
Can you tell me if the limitation affecting French Canada language is still active in the San Diego release ?

We are using this language and would like tu use dynamic translation.

Thanks