Dynamic Translator Error :Credentials are missing or invalid. Contact your administrator.

[krishna kumar t]

Hii Everyone,

                        I am to configure dynamic translator 

Step i have done is

1.I am using microsoft translator.

2.I  make this translator as mandatory for both detect language and translate language

3.I have configured Connection and credential correctly.

4.Endpoint tried  https://api.cognitive.microsofttranslator.com/and  https://api-eur.cognitive.microsofttranslator.co m/

5.Location west europe.

6.Translation button near description and short description is created.

7.When i try to test i showing this error Credentials are missing or invalid. Contact your administrator.

8.Then  i try to test the subflow for dynamic translator there it showing

 {"error":{"code":401000,"message":"The request is not authorized because credentials are missing or invalid."}}

can anyone have any idea how to solve this error

[auspayday · Accepted solution]

It seems like there is an issue with the credentials for the Microsoft Translator API. Here are some troubleshooting steps that you can try:

1. Check that the API key or subscription key for the Microsoft Translator service is correct and has not expired.

2. Ensure that the API key or subscription key is entered correctly in the Connection and Credential fields in your configuration.

3. Make sure that the API key or subscription key has the necessary permissions to access the Translator service.

4. Verify that the Endpoint URL is correct and matches the location that you selected. For example, if you selected "west europe," the Endpoint URL should be "https://api-eur.cognitive.microsofttranslator.com/ "

5. Double-check that the Translation button is correctly configured with the Condition and Script.

6. Try using the API key or subscription key with another Microsoft service to see if it is working correctly.

If none of the above steps resolve the issue, you may need to contact the Microsoft Translator support team for further assistance.

[krishna kumar t]

Hii auspayday 

                       My error got resolved than thanks a lot for time.

[Abeer-khan]

Hello Krishna,

I'm also facing the same issue. What exactly did you do to resolve this?

Thanks