Issue Summary:
An email notification is configured to trigger when a Case record is updated. The notification works as expected when an admin user performs the update. However, when a non-admin user updates the Case, the notification is not triggered.
Expected Behavior:
The notification should trigger regardless of the user role, whenever the Case record is updated.
Issue Observed:
✅ Notification is triggered for updates made by admin users.
❌ Notification is not triggered for updates made by non-admin users.
Request for Support:
We need assistance in identifying the root cause and resolving the issue to ensure consistent notification behavior for all user roles.
