Email notification "Event parm 1 contains recipient" not working
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2 hours ago - last edited an hour ago
Hi!
If I set a user in the email notification "Users", he receive the email.
However, when I use “Event parm 1 contains recipient,” that user doesn’t.
In the Message HTML, I print the value of parm 1 like this: ${event.parm1}.
The sys_id appears correctly in the email body.
I also tried sending an email address — it also shows up correctly in the body.
But only the user defined in the “Users” field receives the email; the one from parm 1 does not.
Here’s the scheduled script:
var userek = new GlideRecord('sys_user');
userek.addQuery('sys_id', '1a88d14a47a4dd90a7a05502e26d4327');
userek.addQuery('active', true);
userek.addQuery('locked_out',false);
userek.addNotNullQuery('ldap_server');
userek.addNotNullQuery('last_login_time');
userek.query();
while (userek.next()) {
gs.eventQueue("FIG_TEST", userek, userek.sys_id, userek.email);
}
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18m ago
Hi @DoDo labs___ ,
Did you checked on event log record shows correct sys_id and email?
On notification record make sure Event parm 1 contains recipient and Event parm 2 contains recipient are checked.
If you are sending it to yourself then also select Send to event creator.