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12-04-2024 02:25 AM
Hello,
I need to add the 'Reason field' in the body below the 'revised rating' for the policy exception approval request OOB notification. I have configured the email scripts and need guidance to add an addition to the email script for 'Reason'. find the script reference and please help with addons.
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12-04-2024 02:43 AM
revisedRating= peGr.override_risk_rating.getDisplayValue();
template.print(revisedRating);
Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand
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12-04-2024 02:31 AM
Hi @HemaV ,
Go to your notification, system notifications > Notifications
open your notification.
What it will contain section in Message HTML you need to pass email script
${mail_script:your_mail_script_name} // replace your email script name
Note: Updating OOB notification will be skipped in future upgrades.
Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand
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12-04-2024 02:38 AM
@Anand Kumar P, Thank you for the above information. please guide on email scripts if any additions are required so that the 'reason field' appears below the revised rating in the notification body.
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12-04-2024 02:43 AM
revisedRating= peGr.override_risk_rating.getDisplayValue();
template.print(revisedRating);
Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand