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02-28-2018 10:28 PM
Hi,
Do ServiceNow offers the functionality to convert incoming emails to pdf?
My requirement is to capture incoming email in pdf format and attach it to target record. Can we achieve this through any configuration or scripting?
Appreciate your quick response.
Thanks and Regards,
Priyanka
Solved! Go to Solution.

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02-28-2018 10:48 PM
Hello Priyanka,
As per my knowledge you can attach records as PDF using Business Rule.
Refer boelow thread -
How to generate a pdf from a form and send it to another table
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03-01-2018 12:32 AM
Thank you so much Nayan
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03-01-2018 01:38 AM
Can I fetch only content of email from sys_email table instead of complete record as pdf?

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03-01-2018 02:30 AM
No you cant select specific field for that.