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04-19-2022 02:13 AM
Hi all,
I have this strange issue that every time I use my record producer to create records, it will always create an empty record.
The other records also get created but with an error of duplicate key because of it.
I can't seem to figure out where it comes from, and I wonder if anybody could have some tips on tracking where this comes from.
this is a record that always gets created
Solved! Go to Solution.
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Scripting and Coding
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04-19-2022 05:51 AM
Hello,
An empty field will be always created because there is no mapping except the script you have shared.
So I propose this solution for your requirement :
Create a business rule that delete the empty record.
For my case I create a record producer that points to the incident table :
Businnes rule :
Here the test when business rule is inactive :
as you can see there is two records : The extra empty record.
Now after activating the business rule :
if it meets your needs, change only the conditions that allow to identify well the empty record.
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04-19-2022 02:23 AM
Hi Jonas,
Did you check "Map to Field" check box as true on your variable ? if not then it wont show .
Quick Demo, this is how i did.
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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04-19-2022 03:50 AM
yup, that's all done. it always fills in the fields in the proper made records, thing is it creates this extra empty record for no reason

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04-19-2022 02:27 AM
Hi,
Please share your record producer configuration.
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04-19-2022 03:47 AM