Error with setRequestBodyFromAttachment in REST message

[Erdogan _zdemir]

Hi,

When using the  setRequestBodyFromAttachment method for sending an attachment, I have an error.

In the Outbound Http log, I received a "[ERROR CODE: -1] attachment does not exist with sys_id: 9ad8e2a74b4a4110ffa2d68dbce058f8" message. I verify the attachment sys_id and it is correct.

In Google I did not find anything about this error. Maybe in the community, someone could help me.

Thanks,

Erdogan

[Hitoshi Ozawa]

Hi Erdogan,

Make sure it's the sys_id of the row in the sys_attachment table and not the value of the "table_sys_id" column.

If it is the sys_id is correct, it's probably the code. Would need to see the code to find the problem.

There's a sample code using setRequestBodyFromAttachment() in the following thread.

https://community.servicenow.com/community?id=community_question&sys_id=2da1ca041b99d0107a5933f2cd4b...

[Pratiksha Kalam]

Hi ,

Check for below link ,

https://community.servicenow.com/community?id=community_question&sys_id=6b30cf61db98dbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=834d2e6adbbe9850d5c4d9d96896...

https://community.servicenow.com/community?id=community_question&sys_id=7d922536db7c7f40fff8a345ca96...

If my answer is helpful kindly mark correct or helpful!

br,
Pratiksha.k

[Erdogan _zdemir]

Hi all,

After several tests, I remarked that the issue occured when I set the mid server in the rest call.

Now I am trying to send differently the attachment through a binary data. It is still in progress.. 

[ersureshbe]

Hi,

Per your error message, you should send the target instance sys_id of the ticket that is missing.

Per integration Source system should store the 3rd party system ticket id. That ticket id is a unique id of the target system. Whenever you send an attachment to the target system you should send the target system's unique id as well.

Regards,

Suresh.