I have a field on the form called Number of sc_task which is a string field. Using this number I want to create the catalog tasks from the flow designer. If a user enters 5 then for one RITM I have to create 5 catalog tasks.
Has anyone here been able to figure out how to create a new related list in the mobile app? Where does relationship pull from? I created the new related list and I am not trying to add it to the Account applet form, but there's nothing in this list r...
i have a list field called managers referencing to sys_user table.So whenever the user gets removed from the manager field, I need to set another field as false.But for this how can i get the list of all users that is removed from the manager list fi...
Dear all, I'm struggling with adding a custom 'u_prio1_support_group' field to the 'cmdb_ci_service' table.I added it through the form designer, but it doesn't appear on the form, neither does it appear in the configure form layout. However, if I ope...
Hello All, I am new to ServiceNow and I am having trouble finding the system configuration which is updating certain fields on cmdb_ci table. Eg. I have a CI whose status is changed from "install" to "retired". When checked in the history of the re...
When an employee is terminated/inactive, I would like to be able to identify any reports they own. It would be beneficial if shared reports could be identified. Is there a way to do that ? any help about in which direction to head ?
Hi Community, I have the following requirement from the business and I am unsure whether this can be done and how easy/complicated it is to do. When opening any project_status record in Planning Console view, we have the RIDAC related widgets (Risks...
Hi everyone! I just created a Personal Developer Instance and after configuring the app , how do I create a user in my instance and login as it? I have tried copy and pasting my instance link but it keeps bringing back to the App Engine site. Also, w...
Hi, I am currently reverting some customisations back to OOTB, however I came across on a few occasions on dictionary entries which are OOTB, but in the Versions related list there are displayed only the versions related to an update set; I am not ab...
I have 10 incidents where i need to change the state of all the incidents from open to close.i do not have any condition/filter to put in the Glide record to get all these 10 records hence i want to create one array where i will mentioned all the 10 ...
Hi everyone,Is there any way to exclusively show Work Notes and Additional Comment in the Activity Stream Pane of the Agent Workspace and not in the Form Pane?When trying to hide those fields from the Form Pane via UI Policy, the fields disappear fro...
my team has a version of nowmobile app. When we work in studio we have been picking ITSM Mobile as our application scope. We are now trying to use the mobile app builder but ITSM Mobile is not one of the options when setting it up. Should we be using...
Hi I have created a table , 'u_category_sub' . Under incident table I have created on choice field . I want a value of this new choice field from my table 'u_category_sub'. when I do Configure Dictionary ---> advance View on that field. I am not a...
I want to display AddInfoMessage in JSON format is it possible?I am getting alert in string format.
