Hi Team, I need to generate one report using two different table fields. sc_req_item table(5 fields) and task_sla table(I have 2 fields) For this I have created a database view, Below is my database view Now I am trying to create a report, In source ...
Hi Community!How do get I get the cursor/focus into 'work notes' onClick of UI action?I have tried using var refocus=g_form.getElement('work_notes');refocus.focus(); and also tried g_form.getControl('work_notes').focus(); but none of the things are w...
Hello, I would like to change the 'From' address in emails sent from ServiceNow without changing the 'Reply To' as well. So when users receive an email, it is shown as servicenow@mydomain.com but when they click reply the response goes to instance_na...
Hi all, I have a requirement to make a field on a form a different color. I have already applied a field style, but that only applies to the list view. I need the field on the form to be a different color as well. I've tried a UI Policy and have h...
Q1: ServiceNow triggers the event security.elevated_role.enabled when an account elevates their role. How do I know when an account de-elevates their role as well? I was hoping for a security.elevated_role.disabled to counter the security.elevated_ro...
I have a workflow that needs to call in an approval subflow, but I'm unsure how to set up the outputs. The subflow input uses a reference field and calls up the catalog service request that needs to get approval, but what would my outputs look like? ...
Looking for some assistance with two tables extended from TASK in app engine studio. I am trying to create a custom table tied to a record producer that will ultimately kick off a flow in flow designer. I have followed the steps to create the relatio...
I am creating a ATF test that will mimic the process of converting a demand to a project in the PPM module. I have all the steps but I need to verify a project was created. after you press the UI action 'convert to project" a demand baseline is creat...
We're configuring change acceleration with Azure DevOps integration. It's at the point where we can have a change opened from a pipeline execution, and the step shows up as "in progress" in the pipeline view. Approving the change in SNow allows the p...
Hi,I need to set limitation for variable type: multi line text and set the max character to 4,000 in HTML. I currently updated the field value name on the table to max value = 4,000.Also the text area maxlength is set to 4000 but when I text its only...
Hi all, Newbie ServiceNow admin here :). I hope someone can tell me how this can be done... Recently I received a request to improve what IT staff see in Activities in relation to email notifications when working on Tasks. Currently, when an addi...
I have created a new field CI , with the help of advance reference qualifier, I want to restrict the data with category Thanks in advance
Hi, I need to have an on load client script that will default the value 90 days from today. This is a UI Page and I need to auto populate the Until Field. Please help.Thanks.
I am using this code and it works fine in service portal for a catalog item. but gives error that it can't find g_scratchpad in the platform. Any work around to work in plat form as well. Appreciate it. I need it to substitute synchronous ajax in s...
Hello,I am working on a UI action for KB articles. The goal of the UI action is to allow an author to be able to publish their own articles, assuming that version 1 already exists. In other words, the first version of their article was reviewed and p...
