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Event firing notification is not.

Mike Edmonds1
Kilo Expert

OK, so I have trolled a bunch of threads about this particular topic (there are a ton) and still can't resolve my problem. I'll include screen shots of my configuration below. I have a scheduled job that runs a query and calls an event for each record returned. I can see from the notification related list on the event log entry that there is no attempt to send a notification. I have verified that all intended recipients have valid emails and are receiving other notifications. Other notifications are firing in this instance as configured, so no issues there. I'm hoping I'm just missing something small. Thank you in advance for your help!

Note, I have tried calling the gs.eventQueue() two ways in my scheduled job.

  • gs.eventQueue("EVENT_NAME",OBJECT,PARM1,PARM2)
    • parm1 = email address of intended recipeient / parm2 the number of the associated record.
    • (This can be seen in my screen shot of the event log.
  • gs.eventQueue("EVENT_NAME",OBJECT)

IMAGES -

  • Event

event.png

  • Scheduled Job

event.png

  • Notification

whenToSend.png

whoWillReceive.png

whatItWillContain.png

  • Event Log

eventList.png

  • Event Record

wholeForm.png

1 ACCEPTED SOLUTION

Mike Edmonds1
Kilo Expert

Domain for the win. The table that was being referenced was not "in a domain" or domain separated, thus all the records were in global. The notification was in a subdomain and, as a result, would never fire. I moved the notification to global and everything is behaving sending just the object to the event, no params.



gs.eventQueue("eventName","object");


View solution in original post

12 REPLIES 12

Christopher, it is a new notification and the Preview is available. I tore the notification to the bones, no luck. I'm missing something....


Mike Edmonds1
Kilo Expert

Domain for the win. The table that was being referenced was not "in a domain" or domain separated, thus all the records were in global. The notification was in a subdomain and, as a result, would never fire. I moved the notification to global and everything is behaving sending just the object to the event, no params.



gs.eventQueue("eventName","object");


That was going to be my next suggestion...