Extended table fields in list layout not visible to end user?

[Karan Sharma3]

I have enabled the UI Property: "Allow base table lists (task, cmdb_ci, etc.) to include extended table fields (incident_state, os_version, etc.), and allow filtering on extended table fields", to view some fields of extended tables in list view.

As an admin I am able to see those fields in the list layout but as an end user unable to see the extended fields. What can be the issue behind it??

[Tanushree4]

If you personalize a list and then change the default columns for the list view, you do not see the changes until you reset your personal list to column defaults.

[Jacob_Andersen · Accepted solution]

Karan,

Make sure that you check the ACLs to see if the end user has the rights to see the extended table fields. It is possible that the extended fields have different ACLs from the base table.

[Mariano Lemus]

3.1 Adding Extended Fields to Base Table Lists

Administrators can configure whether fields on extended tables can be added to base table lists. For example, when this feature is enabled, you can view and filter on the caller_id field (from the incident table) on a Task table list (such as the My Work list).

1. Navigate to System Properties > UI Properties.
2. Locate the property Allow base table lists (task, cmdb_ci, etc.) to include extended table fields (incident_state, os_version, etc.), and allow filtering on extended table fields (glide.ui.list.allow_extended_fields).
3. Select the check box to enable extended fields on base table lists. Clear the check box to disable the feature.
4. Click Save.

[damonrcarr]

I am experiencing the same problem.   I have set the appropriate System Property, but the extended fields display for System Administrator only.   However, if a user right-clicks the list and produces a chart the chart does display the values.   Also, if the user right-clicks and exports the list, the extended field values do get exported correctly.   Seems like a security issue with the list display only.   Bug?