field.changed not working for SOW in UI policy

[priyankapalaska]

I have a requirement, if change coordinator and manager are same , throw and error msg to specific changed field and clear the field.

to do low code, i have written only one UI policy and set condition if "coordinator is same as manager" and running script below:

 var coordinator = g_form.getControl('u_change_co_ordinator1');

    var manager = g_form.getControl('requested_by');

    if ( coordinator.changed && g_form.getValue('u_change_co_ordinator1')!="") {

        g_form.setValue("u_change_co_ordinator1", "");

        g_form.showFieldMsg('u_change_co_ordinator1', "Approving manager and change coordinator must be different", "error");

    } else if (manager.changed  && g_form.getValue('requested_by')!="") {

        g_form.setValue("requested_by", "");

        g_form.showFieldMsg('requested_by', "Approving manager and change coordinator must be different", "error");

    }

this is running fine in default view but not running on SOW view. 

If I remove manager.changed or coordinator.changed, it running but thats not fulfilling the requirement. 

Any suggestion. 

Quick response will be appreciated.

[Anirudh Pathak]

Hi,

Please have a look at this article - 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855260