Filter issue in knowledge Management overview

[maboopathi]

Hi all,

I got two filters, Knowledge base and ownership Group.
When I select any knowledge Base, ownership group filter should show groups based on knowledge base.

Tried making many data filter but I can't achieve. 

[mohithreddy]

The Ownership Group filter is pulling from the Group table, so it lists groups in general, not groups that belong to the selected Knowledge Base.

Point that filter at Knowledge articles, not at sys_user_group.

1. Keep the Knowledge Base filter as-is (source = Knowledge Base).

2. Change the Ownership Group filter source to Knowledge (kb_knowledge), field = Ownership group.

3. On that same filter, under Data to filter, keep TABLES Knowledge.Ownership group and add TABLES Knowledge.Knowledge base so it follows the Knowledge Base filter.

4. If this is the KM Overview dashboard in Platform Analytics / UI Builder, turn on cascade / Follow other filters from Knowledge Base onto Ownership Group.

Using Group as the filter source cannot cascade from a Knowledge Base, because sys_user_group has no Knowledge Base field. That is why the Group-source config never followed the KB selection.

If your ownership groups actually live on the Knowledge Base record (owner / owner group), filter Group by that KB field instead, still following the KB filter. Do not filter the whole Group table.