Flow design create task with different assignment group
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04-17-2025 05:01 AM
Hi,
Please advise how to set assignment group into TASK with the different criteria:
Initially default in the assignment group to local support group.
- If system property indicates that the get catalog field(location) is one of the locations mentioned in the system property, no further action required.
- If the location does not have an active local support group, no further action required.
- If the location does have an active location support group, then update the assignment group with this value.
Thanks.
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04-17-2025 05:08 AM
you can use inline f(x) script and check the different conditions
what did you start with and where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-31-2025 05:12 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-31-2025 05:51 AM
Are you wanting the solution to be scripted? Or does it need to use only conventional flow logic?
Also, what did you try?