Flow Designer: Catalog checkbox always comes as false in Flow (Boolean vs String confusion)

[Sirri]

Hi Team,

I am facing an issue in Flow Designer where a catalog checkbox variable is always evaluated as false, even when it is selected during request submission.

Scenario

• I have a catalog item with a checkbox variable named flyr_ccui
• The variable is a catalog checkbox (Boolean)
• A Flow is triggered on Requested Item (sc_req_item)
• I use Get Catalog Variables to retrieve flyr_ccui
• The value is passed into a custom Action
• The Action output is evaluated in an IF condition

Issue Observed

Even when the checkbox is selected in the catalog form:

• The Execution Context always shows flyr_ccui = false
• The Action output evaluates to "false"
• The IF condition always evaluates the same way

This behavior is consistent, and the value never appears as true within the Flow execution.

Additional Details

• I have created the custom Action as per the attached screenshots
• I have also attached screenshots of the Flow, including:
  • The step where the Action is called
  • The IF condition that evaluates the Action output

Could someone please help identify what I might be missing or incorrectly configuring here?

Any guidance or best‑practice suggestions would be greatly appreciated.

Thanks in advance.

[rakeshgaddam187]

Store the checkbox value in string flow variable and pass that variable to Custom action

[rakeshgaddam187]

or you can directly check if condtion using flow variable created above instead of custom action