Hi All,
Good Day!!
I have a requirement to automate the task through Flow Designer.
There is an Item Designer which when submitted by the user creates 4 tasks after approval. In these 4 Tasks, one Task gets assigned to the 'ServiceNow Support' Team for creation of new Location.
So the requirement is to automate this task, so that the location gets created automatically through FD and the task gets closed once the new location is added in the Location table.
I have created the Flow Designer, Trigger condition is based on 'Service Catalog' and added the Action logic.
1. Get the variables from the Catalog Item
2. Lookup records in the sc_task table with the parent = RITM and description = New Location creation
3. create or update location record
4. If Record is Created then Update the Catalog task record
Here, the problem is I am not able to understand how to trigger this Flow Designer flow?
Can someone plz tell me how this flow will trigger once the task gets created.
Thanks,
Rooma
