Flow Designer Manual approval
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01-08-2024 11:45 AM
Hi,
I have to setup manual approval process in flow designer. I am considering 'order' field also while creating approvals.all approval with lowest order should be set to 'requested' from 'not yest requested'; after that higher orders approval should be set 'requested'.how to achieve this in flow designer ?
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01-19-2024 11:19 PM
To set up a manual approval process in ServiceNow Flow Designer, you can follow these steps:
1. Open Flow Designer in ServiceNow.
2. Click on "New" to create a new flow.
3. Give your flow a name and description.
4. Click on "Add Action" to add a new action to your flow.
5. In the action settings, select "Approval - Create Approval".
6. In the "Approval For" field, select the record for which you want to create an approval.
7. In the "Approver" field, select the user or group who will approve the record.
8. In the "Order" field, set the order of the approval. The approval with the lowest order will be requested first.
9. Click on "Save" to save your action.
10. Repeat steps 4-9 for each approval you want to create, increasing the order each time.
11. Once all approvals are created, add a "Flow Logic" action to your flow.
12. In the "Flow Logic" settings, select "If/Then".
13. In the "If" field, set the condition to check if the previous approval's state is "Approved".
14. In the "Then" field, set the action to "Approval - Request Approval" for the next approval in the order.
15. Repeat steps 11-14 for each approval, checking the state of the previous approval and requesting the next approval.
16. Click on "Save" to save your flow.
17. Click on "Activate" to activate your flow.
This will create a manual approval process where each approval is requested in the order specified, with the next approval only being requested once the previous approval is approved.
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01-20-2024 12:09 AM
Hi,
What do you mean by "manual" approval?
There is a built in action in Flow designer called "Ask for approval" which is fairly easy to use.
And you can add multiple approvals to any Flow, just add additional actions.