FLOW DESIGNER
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11-13-2023 08:27 PM
Hi
Requirement: After RITM status is closed complete need to trigger notification to the user ..
Notification created. Can anyone suggest how to set this condition in flow designer and add this notification
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11-13-2023 08:56 PM - edited 11-13-2023 08:56 PM
you can either send directly within the flow using send email or call the notification using send notification ( here you would create the notifications on the notification table)

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11-13-2023 09:00 PM
if you need to specifically do it in flow designer, you can add a 'wait for condition' activity and have it wait for RITM state "closed complete" - then following this activity, add your notification.
or you could just set up an email notification for table sc_req_item and have it trigger on state = closed complete (and any other filters you might want, e.g. item = (specific catalog item))
please mark as answer / helpful if i have answered your question.