FLOW DESIGNER

Shabbir1
Tera Contributor

Hi 

 

Requirement: After RITM status is closed complete need to trigger notification to the user ..

 

Notification created. Can anyone suggest how to set this condition in flow designer and add this notification

2 REPLIES 2

DanielCordick
Mega Patron
Mega Patron

you can either send directly within the flow using send email  or call the notification using send notification ( here you would create the notifications on the notification table)

 

__DC_0-1699937742473.png

 

Kai Tingey
Tera Guru

if you need to specifically do it in flow designer, you can add a 'wait for condition' activity and have it wait for RITM state "closed complete" - then following this activity, add your notification.

KaiTingey_1-1699938012080.png

 

or you could just set up an email notification for table sc_req_item and have it trigger on state = closed complete (and any other filters you might want, e.g. item = (specific catalog item))

 

KaiTingey_0-1699936611505.png

please mark as answer / helpful if i have answered your question.