Flow not displaying stages

[LP4]

Hi all,

We have recently started to use Flow designer to build flows for our cat_items. However, on these flows the stage graphic doesn't seem to display properly

The req_item stages have been added to the flow and they appear to be working correctly as the flow progresses - it just doesn't show on the graphic. Within the RITM itself the Stage seems to display the stage value as opposed to the stage label e.g. waiting_for_approval instead of Waiting For Approval. The graphic works fine for our existing cat_items which run using workflows.

Any help appreciated. 

Thanks,

LP

[Anders Godstad1]

Hi Shannon!

Did you ever figure this out? I'm creating a subflow that is triggered by multiple scheduled jobs (I needed the flow to trigger on different times of the day and on separate times in the weekend, so a regular flow wasn't sufficient.)

Therefore I am currently updating the Stage of the RITM from a business rule, which does not update the graphical "bubbles" in the RITM list view. 

Do you know any way to resolve or update these "bubbles"? 🙂

[Shannon Burns]

No, unfortunately I did not figure it out.  We basically just stopped using the stages for the workflow and told users to look at the state, since I can set that from anywhere.

[Praveen Mariapp]

The graphical bubble for the stages of the RITM in the list view or the 'My requests' in portal should work by following the below steps:

(Note: Refer to the screenshots in the attached document for each step below)

1. Open the flow for the catalog item
2. Then, click the 3 dots to the right of the Save button
3. Choose 'Flow stages'
4. All the required stages should be added to this list either manually or from a template. You can also pick a template which has a predefined list of stages.
5. You can turn ON the stages that need to be shown always under the 'Always show' column in the list. If not turn ON, they will be shown only when the RITM has reached that stage.
6. Scroll to the bottom and save
7. Now, you are back in the flow. Move your mouse slightly above the step before which the stage should be changed in the RITM. ‘Add a Stage’ option should appear. Upon clicking on that, the stages that were added should be available for selection.
8. Select the stage from the drop down. Add the stage for any step in the flow as required. Save the flow and activate.
9. Now, in the graphical bubble, the selected stages would be listed in the same order as it is selected for the steps in the flow. Green tick for the completed ones, blue arrow for the in progress ones and a blank circle for the yet to start stages.

Hope this helps, please mark helpful and correct answer if it helps you.