Flow - Notification trigger

[Nandhinisri]

Hi,

I have configured a flow to send notifications to users based on two conditions.

1. State is fix in progress

2.Action status is pending

Then email will trigger once in a week for 3 weeks.

In this case, emails are triggered 6 times while testing. Also some case 12 times. Not able to figure out why. Can someone pour your thoughts. Here is the flow.

1. Problem record updated as Fix in progress

2. Waiting for action status to be pending

3. Wait for a week (here modified to 5 mins for testing)

4.Send the notification

Then same flow for two more times.

Not sure why its triggered more than once for a flow. 

[Viraj Hudlikar · Accepted solution]

Hello @Nandhinisri 

In your trigger condition why are you not putting both condition so your flow get trigger only if both condition matches.

Also, it is obvious your flow will get trigger multiple times as when first flow is triggered it is in wait condition where it is waiting the field to get updated with desired state when it matches at same moment another flow is triggered on same record as your trigger condition is matched.
Also, in Run trigger option select option as Once instead of "For every update".

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Nandhinisri]

I am using for every update because state can be changed to Fix in progress more than once for a particular record.

The trigger condition,I will update and test it.