Flow question

[samadam]

I have a requirement to generate some tasks and notifications when the date difference s 120, 90 and 30 from today's date. What is the best way to do it. I am trying to do it in a flow but not sure if this is the right way. I am trying to save in a field the difference between the dates and i will have to create scheduled job for that. But in the flow how can I accomplish this on creating tasks and notifications? I am triggering the flow on create of the case and create first task then do I use Wait for condition and look for the difference?

[Anand Kumar P]

hi @samadam ,

Use the relative duration in flow:

• Relative Duration: Wait for a specific time period from a selected Duration data pill or date/time value, such as 5 minutes after the flow start.

https://www.servicenow.com/community/servicenow-ai-platform-articles/flow-designer-making-the-flow-w...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0958902

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand

[Rafael Batistot]

Hi @samadam 

May you consider this flow structure  

• Trigger: When a Case is created (or updated)

• Condition: Check if target_date is not empty

• Wait Until (Relative Date):

  • Wait until target_date - 120 days

  • Wait until target_date - 90 days

  • Wait until target_date - 30 days

• After each wait:

  • Create Task

  • Send Notification