Flow: Update Catalog Variable action

Rajini2
Mega Sage

I used the OOB Update Catalog Variable action, and I see the values are assigned in the flow context, but variables are empty on the form. The RITM / SCTASK form is not updated with the values that I am trying to assign through the flow. 

 

I also see there is a post regarding this to build a custom action.  

https://www.servicenow.com/community/developer-forum/update-catalog-task-variables-with-flow-designe...

 

What is the best way to update the catalog variables?

 

 

1 ACCEPTED SOLUTION

OlaN
Giga Sage
Giga Sage

Hi,

As far as I know, there is no OOB flow action that lets you set data on catalog variables, but you can make your own action, that does just that.

Maik Skoddow has a great article that explains in detail how to do, check it out.

View solution in original post

6 REPLIES 6

If it's working, then please close this thread by marking an answer as correct.

Rajini2
Mega Sage

Sorry it was not OOB, I created that long long ago with some reference from community, and it was working fine for other form not just this one. Now, I figured it out. It was not accepting the variable capsule in the Variable Name. When I gave the field name in plain text, it worked. Also, I inserted one update step after that.

 

Rajini2_0-1688668594112.png

 

Rajini2_1-1688668680582.png

 

Update Catalog Variable - Action

Step 1

Rajini2_2-1688668745770.png

Step 2

Rajini2_3-1688669405551.png

Step 3

Rajini2_4-1688669450705.png

Step 4

Rajini2_5-1688669473737.png