Get Value of variable

[mregragui_ext]

Hi,

I want to get the value of the "Select the software/system" and fill a field in the form of the RITM with this value.

[Vishal Birajdar · Accepted solution]

Hi @mregragui_ext 

If you are using "gr.get()" , you need to use sys_id of that record

var mrvs;
var itemID = 'ab223sajnjsb7r3rr4t';   //set here sys_id of ritm record 
var ritmGR = new GlideRecord('sc_req_item');
if (ritmGR.get(itemID)) {
mrvs = ritmGR.variables.var1;
ritmGR.setValue('u_business_application',mrvs);
ritmGR.update();
}
gs.print(mrvs);

                                                     OR

Try this

var mrvs;
var itemID = "RITM0010246";  
var ritmGR = new GlideRecord('sc_req_item');
ritmGR.addQuery('number',itemID);
ritmGR.query();
if (ritmGR.next()) {
mrvs = ritmGR.variables.var1;
ritmGR.setValue('u_business_application',mrvs);
ritmGR.update();
}
gs.print(mrvs);

[mregragui_ext]

@Vishal Birajdar i have tried this solution not working 

var mrvs;
var itemID = 'RITM0010246';
var ritmGR = new GlideRecord('sc_req_item');
if (ritmGR.get(itemID)) {
mrvs = ritmGR.variables.var1;
ritmGR.setValue('u_business_application',mrvs);
ritmGR.update();
}
gs.print(mrvs);

[Vishal Birajdar · Accepted solution]

Hi @mregragui_ext 

If you are using "gr.get()" , you need to use sys_id of that record

var mrvs;
var itemID = 'ab223sajnjsb7r3rr4t';   //set here sys_id of ritm record 
var ritmGR = new GlideRecord('sc_req_item');
if (ritmGR.get(itemID)) {
mrvs = ritmGR.variables.var1;
ritmGR.setValue('u_business_application',mrvs);
ritmGR.update();
}
gs.print(mrvs);

                                                     OR

Try this

var mrvs;
var itemID = "RITM0010246";  
var ritmGR = new GlideRecord('sc_req_item');
ritmGR.addQuery('number',itemID);
ritmGR.query();
if (ritmGR.next()) {
mrvs = ritmGR.variables.var1;
ritmGR.setValue('u_business_application',mrvs);
ritmGR.update();
}
gs.print(mrvs);

[Anurag Tripathi]

Hey Mate,

If you are using "gr.get()" , you need to use sys_id of that record -> this will work with the number too

[Vishal Birajdar]

Hi @Anurag Tripathi 

Cool...!! I have not tried this with number...!! as its better to use "sys_id"

Thanks for this...!!!

[mregragui_ext]

Thank you