Get Value of variable

[mregragui_ext]

Hi,

I want to get the value of the "Select the software/system" and fill a field in the form of the RITM with this value.

[Vishal Birajdar · Accepted solution]

Hi @mregragui_ext 

If you are using "gr.get()" , you need to use sys_id of that record

var mrvs;
var itemID = 'ab223sajnjsb7r3rr4t';   //set here sys_id of ritm record 
var ritmGR = new GlideRecord('sc_req_item');
if (ritmGR.get(itemID)) {
mrvs = ritmGR.variables.var1;
ritmGR.setValue('u_business_application',mrvs);
ritmGR.update();
}
gs.print(mrvs);

                                                     OR

Try this

var mrvs;
var itemID = "RITM0010246";  
var ritmGR = new GlideRecord('sc_req_item');
ritmGR.addQuery('number',itemID);
ritmGR.query();
if (ritmGR.next()) {
mrvs = ritmGR.variables.var1;
ritmGR.setValue('u_business_application',mrvs);
ritmGR.update();
}
gs.print(mrvs);

[Anurag Tripathi]

Hi,

From server side scripts you can use 

current.variables.<variable name> // tjhis will give you the sys_id of value selected since it is a reference Variable
OR
current.variables.<variable name>.getDisplayValue() // tjhis will give you the Display Value of the selected value

From Client Side

g_form.getValue('<variable name>');// This will give you the sys_id of the selected Value
OR
g_form.getDisplayBox('<variable name>').value;// This will give you the Display value of the selected Value

[mregragui_ext]

@Anurag Tripathi i tried this but not working

var mrvs;
var itemID = 'RITM0010246';
var ritmGR = new GlideRecord('sc_req_item');
if (ritmGR.get(itemID)) {
mrvs = ritmGR.variables.var1;
ritmGR.setValue('u_business_application',mrvs);
ritmGR.update();
}
gs.print(mrvs);

[Anurag Tripathi · Accepted solution]

By the looks of it u_business_application is a reference field, it will only take the value of var1 if it is present on the table it references.

Can you add logs like below and show that values you get

var mrvs;
var itemID = 'RITM0010246';
var ritmGR = new GlideRecord('sc_req_item');
if (ritmGR.get(itemID)) {
gs.print('came here 1');
mrvs = ritmGR.variables.var1;
gs.print('mrvs  = '+ mrvs );
ritmGR.setValue('u_business_application',mrvs);
ritmGR.update();
}
gs.print(mrvs);

Once you get the value of mvrs, try to set the same thing on u_business_application on form and see if you can do it manually.