Getting Eror Message in SOAP Webservice. Unable to load WSDL.

[Hari87]

Getting Eror Message in SOAP Webservice. Unable to load WSDL. The same webservice with Http is working fine when i tested in Browser, it is giving proper xml/response. But the same wsdl when i tested in SOAP Webservice in ServiceNow it is throwing error "Unable to load WSDL". There are some thread related to this issue in developer community but i am not  clear with the solution what they have provided.can any one please help me out from this issue.

My Req : Need to get the event information/request (Incident Management) from SOA. So i have created a service which will get the response from servicenow. Issue comes when i added the SOAP Wsdl to SOAP Request in ServiceNow.

Please help me out from this issue, I am very  new to this ServiceNow Tool.

[Hari87]

I have tried in my local PC aswell but same issue, unable to load wsdl ? I hope people have come across this kind of issues in their development. Request you all please resolve this issue, why i am getting Unable to Load WSDL ?

Any Roles/Resposibilities that i need to add for my user (admin)

Do i need to download any Plugins to active this WSDL in ServiceNow SOAP Messages ?

Please help. Tried all possibilities but  :(. 

[sachin_namjoshi]

can you attach WSDL here?

It will be easy to troubleshoot.

Regards,

Sachin

[Hari87]

<wsdl:definitions xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:client="http://xmlns.oracle.com/Application3/RestServiceNowProj/getRecordsBpelProcess" xmlns:ns1="http://www.example.org" xmlns:plnk="http://docs.oasis-open.org/wsbpel/2.0/plnktype" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" name="getRecordsBpelProcess" targetNamespace="http://xmlns.oracle.com/Application3/RestServiceNowProj/getRecordsBpelProcess">
<wsdl:documentation>
<abstractWSDL>http://xxxxxxxxxxxxxxxx:7004/soa-infra/services/default/RestServiceNowProj!1.0/WSDLs/getRecordsBpelProcess.wsdl</abstractWSDL>
</wsdl:documentation>
<plnk:partnerLinkType name="getRecordsBpelProcess">
<plnk:role name="getRecordsBpelProcessRequester" portType="client:getRecordsBpelProcessCallback"/>
<plnk:role name="getRecordsBpelProcessProvider" portType="client:getRecordsBpelProcess"/>
</plnk:partnerLinkType>
<wsp:Policy xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:wsp="http://schemas.xmlsoap.org/ws/2004/09/policy" wsu:Id="wsaddr_policy">
<wsaw:UsingAddressing xmlns:wsaw="http://www.w3.org/2006/05/addressing/wsdl"/>
</wsp:Policy>
<wsdl:types>
<schema xmlns="http://www.w3.org/2001/XMLSchema">
<import namespace="http://xmlns.oracle.com/Application3/RestServiceNowProj/getRecordsBpelProcess" schemaLocation="http://xxxxxxxxxxxxxxx:7004/soa-infra/services/default/RestServiceNowProj/getrecordsbpelprocess_client_ep?XSD=../Schemas/getRecordsBpelProcess.xsd"/>
</schema>
<schema xmlns="http://www.w3.org/2001/XMLSchema">
<import namespace="http://www.example.org" schemaLocation="http://xxxxxxxxxxxxxxx:7004/soa-infra/services/default/RestServiceNowProj/getrecordsbpelprocess_client_ep?XSD=../Schemas/getRecords.xsd"/>
</schema>
</wsdl:types>
<wsdl:message name="getRecordsBpelProcessRequestMessage">
<wsdl:part name="payload" element="ns1:getRecordsResponse"/>
</wsdl:message>
<wsdl:message name="getRecordsBpelProcessResponseMessage">
<wsdl:part name="payload" element="client:processResponse"/>
</wsdl:message>
<wsdl:portType name="getRecordsBpelProcess">
<wsdl:operation name="process">
<wsdl:input message="client:getRecordsBpelProcessRequestMessage"/>
</wsdl:operation>
</wsdl:portType>
<wsdl:portType name="getRecordsBpelProcessCallback">
<wsdl:operation name="processResponse">
<wsdl:input message="client:getRecordsBpelProcessResponseMessage"/>
</wsdl:operation>
</wsdl:portType>
<wsdl:binding name="getRecordsBpelProcessBinding" type="client:getRecordsBpelProcess">
<soap:binding transport="http://schemas.xmlsoap.org/soap/http"/>
<wsp:PolicyReference xmlns:wsp="http://schemas.xmlsoap.org/ws/2004/09/policy" URI="#wsaddr_policy" wsdl:required="false"/>
<wsdl:operation name="process">
<soap:operation style="document" soapAction="process"/>
<wsdl:input>
<soap:body use="literal"/>
</wsdl:input>
</wsdl:operation>
</wsdl:binding>
<wsdl:binding name="getRecordsBpelProcessCallbackBinding" type="client:getRecordsBpelProcessCallback">
<soap:binding transport="http://schemas.xmlsoap.org/soap/http"/>
<wsdl:operation name="processResponse">
<soap:operation style="document" soapAction="processResponse"/>
<wsdl:input>
<soap:body use="literal" namespace="http://xmlns.oracle.com/Application3/RestServiceNowProj/getRecordsBpelProcess"/>
</wsdl:input>
</wsdl:operation>
</wsdl:binding>
<wsdl:service name="getrecordsbpelprocess_client_ep">
<wsdl:port name="getRecordsBpelProcess_pt" binding="client:getRecordsBpelProcessBinding">
<soap:address location="http://xxxxxxxxxxxxxxx:7004/soa-infra/services/default/RestServiceNowProj/getrecordsbpelprocess_client_ep"/>
</wsdl:port>
</wsdl:service>
</wsdl:definitions>

[Sudhanshu Talw1]

Check out the following:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0546191

Thanks

Sudhanshu

[SNOW Learner09]

First and foremost thing we need to verify credentials that we are supplying in authentication. This will be the cause most cases.