getting soap fault in response - failed to locate the operation name for this soap call

[prdevk]

Hi,

I am using SOAPUI client - Ready API v1.7. I have a sample request from the client for inserting incidents and an endpoint provided by them to insert the incident. I am setting the SOAP action as follows: http://www.service-now.com/incident/insert.

I have attached the sample request which I am using to send.

Thanks,

Priyank

[prdevk]

Thanks for the reply Tony,

I will be looking up the debugging,

The exact error I am getting is

<soap:Fault>

                <faultcode>soap:Client</faultcode>

                <faultstring>RUNTIME0031: Failed to locate the operation for this SOAP call.</faultstring>

</soap:Fault>

Priyank

[prdevk]

The client has actually provided with 2 sets of URLs

one with wsm proxy which I have provided before and another set which is the actual servicenow server url. Internally the request is forwarded from wsm proxy to the actual servicenow instance.

I am wondering if I need to use both sets of urls to specify and configure in the tool so that I bypass the wsm proxy server and hit the service-now instance with my request.

There can also be an auth related issue since the credentials provided by client are not working (my local instance credentials work fine).

I need to find the real issue.

[prdevk]

also all urls are

https, and accessing them directly through browser gives security error. (I need to add a security exception in browser for displaying.)